User and item-aware estimation of review helpfulness

نویسندگان

چکیده

In online review sites, the analysis of user feedback for assessing its helpfulness decision-making is usually carried out by locally studying properties individual reviews. However, global should be considered as well to precisely evaluate quality feedback. this paper we investigate role deviations in reviews determinants with intuition that "out core" helps item evaluation. We propose a novel estimation model extends previous ones rating, length and polarity respect written same person, or concerning item. A regression on two large datasets extracted from Yelp social network shows user-based rating clearly influence perceived helpfulness. Moreover, an experiment integration our improves performance collaborative recommender system enhancing selection high-quality data estimation. Our thus effective tool select relevant decision-making.

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ژورنال

عنوان ژورنال: Information Processing and Management

سال: 2021

ISSN: ['0306-4573', '1873-5371']

DOI: https://doi.org/10.1016/j.ipm.2020.102434